Web-Trading.nl herafter called Web-Trading;

Consumer Terms Of Sale

Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference.

About us

We are Web-Trading, a company incorporated in Dongen, Netherlands. Our registered office is at Hoge Ham 24, 5104 JG, Dongen, Netherlands and our company registration number is 20124642. Our VAT number is NL099814961B01

Format of the Contract

These terms of sale apply to all goods supplied by Web-Trading. The website is governed by the following terms and conditions; they do not affect your statutory rights.
Any order placed by you for goods advertised on our website is an offer by you to purchase the goods selected in your order. 
No contract exists between you and us for the sale of any goods until we have received your order and accepted it (which we may do at our discretion). 
We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. 
This acknowledgement is not notification that we have accepted your order. The contract is subject to your right of cancellation (see condition 5). 
We have the right to terminate the contract if the price of the contract is not received from you in cleared funds. 
Web-Trading  may change these terms of sale without notice to you in relation to future sales.

Description and price of the goods

We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur.
We provide you with product information on our websites. If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team on: +31 (0) 162-425636.
Every effort is made to ensure that prices shown on Web-Trading are accurate at the time of placing your order. If, by mistake, we have under priced an item we will contact you and offer you the following three options:

1. Placing a new order at the correct price for those goods;
2. Cancelling the whole of your order; or
3. Cancelling your order for the miss-priced goods and reconfirm your order for the correctly priced goods.

If you do not choose one of the 3 available options within 7 days, your order will be cancelled or the under priced item will be removed from your order. 
If any payment has been made by you, you will be credited back to your original payment method.

If within 30 days of accepting your order we discover that all of the goods are unavailable, we will contact you and advise that we may cancel your order and refund or re-credit you within 7 working days. Standard the refund will be credited back to your original payment method.
If within 7 days of accepting your order we discover that some but not all of the goods are unavailable, we will contact you and offer you the option of cancelling the whole 
order or amending your order to a substitute alternative. If you do not choose a substitute alternative within 14 days, the unavailable item will be removed from your order and 
we will deliver the available goods. If any payment has been made by you, you will be credited back to your original payment method.
The price of an item does not include the delivery charge, which will depend on the delivery method you choose.

Payment

The price of the Products and our delivery charges will be as quoted on the Site in Euros / GBP or USD depending on which website you visit. At the end of your checkout you will be charged in EUROS. Product prices include VAT, customers living outside EU will be charged WITHOUT VAT once the country outside EU is choosen.
Payment can be made by any of the options advertised on our website. Payment shall be due before delivery and failure. If payment fails your order will be cancelled.
Please be aware that if you are using Creditcard as your payment method we reserve the right to not ship to unconfirmed addresses.
There will be no delivery until clear funds have been received.

We do except next payments:

Online on our websites:
- iDeal, with your own bankaccount ( only for Dutch customers with Dutch bankaccount).
- Sofortbanking
- GiroPay
- Visa - Mastercard - American Express - Maestro
- MisterCash for our Belgium customers
Paypal; with your creditcard or paypal account. ( maximum amount 2000 euro incl. shippingcost ). We will always check your paypal payment. Your shipping adress should be the same as the adress from your paypal account.
- For creditcard and PayPal payment you will be charged with an additional Fee which will be shown when checking out, before you make your payment.

Your status
By placing an order for a Product through the Site, you warrant that:

1. you are legally capable of entering into binding contracts;
2. you are at least 18 years old;
3. you are resident in the European Union; and
4. you are accessing the Site from the European Union.

Delivery

Delivery will be made to the address specified when you complete your order.
Orders placed before the specified cut off time will be processed and delivered as per your request, providing further security checks are not required and all goods are available.
If delivery cannot be made to your address for reasons Web-Trading security policies you will be informed as soon as possible.
If you refuse the delivery of your order for reasons under the Distance Selling regulations or you fail to take delivery because you have cancelled your contract under the
Distance Selling Regulations, Web-Trading will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. 
By exercising you right to cancel you are required to return the goods to Web-Trading. If you fail to return the goods to Web-Trading we reserve the right to deduct any costs incurred by retrieving the goods from you. 

We make every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, Web-Trading will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this even, Web-Trading will inform you of any delay as soon as possible.
Upon receipt of your order you will be asked to sign for the goods received. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
Ownership of an item will not pass to you until we have delivered the item to you (either directly, or by leaving it in a safe place or with a neighbour). 
When an item is delivered the risk of damage to or loss of the item passes to you.

Warranty

All new goods supplied by Web-Trading have a minimum 24 months warranty period from the date the goods were invoiced. This warranty does not affect 
your statutory rights as a consumer. If new goods develop a defect during the 24 month warranty period, you should follow the Returns procedure.
Please note that the warranty does not apply to any defects in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with its intended use, failure to follow the manufacturers or Suppliers instructions, or any alteration or repair carried out without the Web-Trading prior written approval.

Faulty Product

If you receive goods that are faulty or incomplete on arrival you must notify us within 14 days of receipt of the item. The good should be returned to us in line with our returns instructions If the goods are less than 14 days old you have the option of a refund or direct replacement.
If the good are over 14 days old we will test the product for the fault. If the faulty is verified we will:

1. Try to repair the item
2. If we are unable to repair we will replace with the same item
3. If we are unable to replace we will issue a refund in line with our refund policy.

If the goods you have returned are not found faulty by out trained technicians the goods will be returned to you at your cost.

Products Dead On Arrival

In the unlikely event of you receiving goods that do not work upon arrival with you, you must notify us within 7 days. 
The good should be returned to us in line with our returns instructions. 
Once we have received the goods back at our premises we will test the product for the fault. If the fault is verified we will either:

1. Replace with the same item
2. Refund in line with our refund policy

If the goods you have returned are not found faulty by out trained technicians the goods will be returned to you at your cost.

Products Damaged On Arrival

In the unlikely event of you receiving a damaged product you should notify us via email within 7 days. 
The good should be returned to us in line with our returns instructions. 
Once we have received the goods back at our premises we will test the product for the fault. If the fault is verified we will either:

1. Replace with the same item
2. Refund in line with our refund policy

If the goods you have returned are not found faulty by out trained technicians the goods will be returned to you at your cost.

Wrong Item Delivered

If, by mistake we supply you with the incorrect item you must notify us within 7 days. The good should be returned to us in line with our returns instructions. 
Once we have received the goods back at our premises we will confirm that it is in fact an incorrect item and either:

1. Replace with the correct item
2. Refund in line with our refund policy

If the goods you have returned are not found faulty by out trained technicians the goods will be returned to you at your cost.

Extra Items Delivered

If, by mistake we supply you with extra items you must notify us immediately. Goods should be returned to us in line with the returns instructions. If you do not adhere to this procedure and are found to be in possession of goods that you have not paid for, you will be charged for the goods.

Limitation of Liability

Web-Trading  will not be liable to you for any loss or damage in circumstances where: 

1. There is no breach of a legal duty owed to you by the Supplier or by its employees or agents; 
2. Such loss or damage is not a reasonably foreseeable result of any such breach; 
3. Any increase in loss or damage resulting from breach by you of any term of this contract. 

Nothing in these conditions excludes or limits the liability of the Web-Trading for death or personal injury caused by our negligence or fraudulent misrepresentation.

Data Protection

Web-Trading  will take all reasonable precautions to keep the details of your order and payment secure but unless Web-Trading  is negligent, we will not be liable for unauthorised access to information supplied by you.

Images

Product images are for illustrative purposes only and may differ from the actual product.

Governing Law and Jurisdiction

These terms of sale and the supply of the goods will be subject to Dutch law and the Dutch courts will have jurisdiction in respect of any dispute arising from the contract.

Protecting Your Security

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you 
during the order process against appropriate third party databases.

By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, 
that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely.
During security checks we may ask for additional information or documentation to help support the data you supplied.

Back to top